Privacy Policy

This Privacy Policy governs our collection, use, retention and disclosure of your personal information, based on the principles set out in the Privacy Act 2020.

We collect personal information from you, including the following:

  • Name
  • address
  • interactions with us
  • newsletter preferences
  • interests

We collect your personal information in order to:

  • keep you informed about events and activities happening in Rotorua.
  • send information to you about event competitions, surveys, marketing information know about events in Rotorua

Besides our staff, we may share this information with:

  • wider Rotorua Lakes Council Teams to keep you informed about Council services.*

Providing some information is optional. If you choose not to enter optional contact or preference information, we’ll be unable to provide information on events.

We keep your information safe by storing it council managed systems and only allowing necessary staff to access it.

You have the right to ask for a copy of any personal information we hold about you, and to ask for it to be corrected if you think it is wrong or for it to be deleted.

If you’d like to ask for a copy of your information, or to have it corrected, or deleted, please contact us at, or +64 7 348 4199, or Civic Centre 1061 Haupapa Street Rotorua


*Please note that Rotorua Nui is a part of Rotorua Lakes Council.